We are confident that EliteX will work for you. That's why we offer a 100% satisfaction guarantee for 60 days from the date of purchase. If you're not completely satisfied with your results, we'll refund every penny of your purchase price.
To request a refund, please follow these simple steps:
1. Contact our customer service team at [email protected] within 60 days of your purchase date.
2. Include your order number and reason for the refund request (though we won't ask many questions).
3. We'll provide you with a return authorization and shipping instructions.
4. Return the product(s) to us using the provided return address.
Once we receive your returned product(s), we will process your refund within 48 hours. Please note:
• You can return both used and unused bottles
• We'll refund the full purchase price of the product(s)
• Original shipping costs are non-refundable
• Return shipping costs are the customer's responsibility
• Refunds will be issued to the original payment method
After we process your refund, please allow:
• Credit Cards: 3-5 business days for the refund to appear on your statement
• PayPal: 1-2 business days
• Bank Transfers: 5-7 business days
The exact timing may vary depending on your bank or payment provider.
Our 60-day money-back guarantee covers:
• All EliteX products purchased from our official website
• Single bottles, 3-bottle packages, and 6-bottle packages
• Both opened and unopened products
• Shipping costs are not refundable unless the product was damaged or defective upon arrival
Please note that our refund policy does not apply to:
• Products purchased from unauthorized retailers or third-party sellers
• Digital products or e-books (unless specified otherwise)
• Requests made after the 60-day guarantee period
• Products that have been damaged due to misuse or negligence
If you have any questions about our refund policy or need to request a refund, please contact us:
Email: [email protected]
Response Time: We typically respond within 24 hours during business days
We're committed to making your experience with EliteX as smooth as possible. Our customer service team is here to help you with any questions or concerns you may have.
The information on this website has not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.
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